Frequently Asked Cigar Questions

Have questions? We’ve got answers! This is your go-to resource for all the frequently asked questions about Grab a Leaf Smoke Shop. Whether you’re looking for information on our products, services, or policies, you’re in the right place. Explore the FAQs below to find the insights you need. Can’t find what you’re looking for? Don’t hesitate to reach out to our friendly team – we’re here to help!

What types of cigars do you offer?

We offer a wide selection of cigars including premium, hand-rolled, cigarillos, and machine-made options from leading brands and artisanal producers globally. Our range caters to various sizes, strengths, and flavors.

Can you help me choose a cigar if I'm a beginner?

Absolutely! Our staff will guide you to a cigar that matches your taste and experience level, typically starting with a mild to medium-bodied option.

Do you sell cigar accessories?

Yes, we have a variety of accessories such as humidors, cutters, lighters, and ashtrays to enhance your smoking experience.

How should I store my cigars at home?

Store your cigars in a humidor at 65-70% humidity and around 70°F (21°C) to maintain their freshness and flavor.

Can I purchase cigars online from your shop?

Yes, our online store offers a wide selection with shipping across many regions. Visit our website to browse and order.

Do you sell flavored cigars?

We offer flavored cigars in rum, whisky, coffee, cherry, bourbon, and chocolate, from brands like CAO, Macanudo, W&D, Maceda, Acid, and Drew Estate.

What is your return policy?

Unopened and undamaged products can be returned within 3 days of purchase. Please check our website or contact us for more details.

Do you sell cigarettes?

Yes, we offer cigarette brands available in Canada.

Do you sell "Native cigarettes"?

No, we do not sell native or Health Canada/M.O.F. non-approved cigarettes, including single or bags of cigarettes. We strictly adhere to Tobacco department regulations.

How can I learn more about cigars and cigar smoking?

We provide resources, expert advice, blogs, guides, and in-store consultations for both novices and experienced smokers.

Do you sell American cigarette brands?

Yes, we carry a limited selection including Marlboro, Camel, Winston.

Can I sell cigars I bought abroad to you?

No, we do not buy foreign or “Duty Free” cigars. Our stock is strictly from Tobacco tax registrant approved companies.

How can I stay updated on your latest products and offers?

Follow us on social media and visit our website regularly for updates on new arrivals and special promotions.

Do you offer alternative smoking options?

Yes, we offer ICOS Iluma and ICOS Terea sticks, a heat-not-burn device with minimal odor and no ash. Also available are non-tobacco and zero nicotine pouches and wraps.

Are you open on Statutory holidays?

We are open on most holidays, except Christmas Day and New Year’s Day. Check Google for our latest hours.