Please do not send the product back to the manufacturer. It must be sent to the following Address (150 Simcoe Street South, Oshawa ON L1H 4G9).
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please see, we can not guarantee that we will receive your returned item.
Ground shipping can take anywhere between 1-5 days depending on the point of origin. The closer the delivery area is to the shipping origin, the faster it will arrive.
*Tabanero Cigars, Canada Only
